Introduction

If you are a cat owner, you probably understand how important it is to feed your feline friend on a regular basis. However, with our busy schedules, it can be hard to keep up with feeding schedules. This is where automatic cat feeders like the Petlibro come in handy. But what happens when the feeder malfunctions? In this article, we will discuss some common Petlibro automatic cat feeder troubleshooting issues and how to solve them.

Problem: The Feeder is Not Dispensing Food

If you notice that your Petlibro automatic cat feeder is not dispensing food, there could be several reasons for this. The first thing to check is whether the feeder is properly programmed. Ensure that the feeding schedule is set correctly and that the feeder has sufficient food. If the feeding schedule is correct and there is enough food, check the motor to ensure it is functioning properly. If the motor is not working, contact Petlibro customer service for assistance.

Problem: The Feeder is Dispensing Too Much Food

If your Petlibro automatic cat feeder is dispensing more food than it should, there are a few things you can do to address the issue. Firstly, check the feeding schedule to ensure it is set correctly. Secondly, check the feeding portion to ensure it is set to the appropriate amount. Finally, check the motor to ensure it is not malfunctioning. If none of these solutions work, contact Petlibro customer service for further assistance.

Problem: The Feeder is Jammed

If your Petlibro automatic cat feeder is jammed, the first step is to unplug it and remove any food that may be stuck. Check the feeder’s motor and feeding mechanism for any blockages or obstructions. If you find any, remove them and test the feeder. If the feeder still does not work, contact Petlibro customer service for assistance.

Problem: The Feeder is Not Connecting to Wi-Fi

If you are having trouble connecting your Petlibro automatic cat feeder to Wi-Fi, start by ensuring that your home Wi-Fi network is working correctly. If your network is working, check that you have entered the correct Wi-Fi password. If the problem persists, try resetting the feeder, deleting the Petlibro app, and reinstalling it again. If none of these solutions work, contact Petlibro customer service for assistance.

Problem: The Feeder’s Battery is Not Charging

If your Petlibro automatic cat feeder’s battery is not charging, start by ensuring that the charger is properly connected. Check the charging cable and adapter to ensure they are not damaged. If the charging cable and adapter are not the problem, check the battery to ensure it is not damaged or faulty. If the battery needs to be replaced, contact Petlibro customer service for assistance.

Conclusion

Automatic cat feeders like the Petlibro can be a lifesaver for busy pet owners. However, issues can arise, and it is essential to know how to troubleshoot these problems. By following the tips and solutions outlined in this article, you can ensure that your Petlibro automatic cat feeder is working correctly and your feline friend is well-fed and happy.